Process & Module Functionality

Current Process

• Requester fills out work order information and location information

• Work Order status is ON HOLD as plans need to be attached unless requester is:

  • 311 SR

  • Maintenance

• Work Order status is NEED TO BE ISSUED after ON HOLD status is removed

  • Happens when REQUESTER adds attachment where they type of attachment is Plans as a PDF

• Supervisor or technician reviews work order information and issues work order to technician

• Technician reviews job details assigned and does work in field

• Technician fills out locations, time, assets, materials, DOSAs (Daily Operation Safety Assessments), and submits for review when job is done

• Work order status is set to FINAL REVIEW

• Supervisor reviews work orders in FINAL REVIEW status and closes work order if passes final review

Module Functionality

New Work Order

• Requester creates "New Work Order" - enters work order and location information

Signs Work Order page (Main/Parent page)

• Work Order records on table view grouped by requester

  • Default filter view is work orders in NEED TO BE ISSUED status

• Ability to click on details page from table view

Requester

• Can see status/details through My Work Orders | Created tab

• Advanced Search option or main page table view to look for specific work order

Supervisor

• Can see status/details through main page table

  • Looks at work orders in NEED TO BE ISSUED status

• Can issue work to specific technician in work order details page

  • Modal: Select Assigned To

  • Can put work orders on hold

Technician

• Can see list of work orders issued to technician

• Can issue work orders to themselves

Work Order Details page

• Top level menu (Add DOSA, Add Attachment, Add Comment, Edit, Cancel, Hold, Issue, Close)

• Table to show comments

  • Requesters, supervisors, and technicians can add comments

• Table to show all attachments in work order

• Table to view DOSAs

  • Technician can add DOSA by checking yes on setup traffic control, checked (PPE), and noting any hazards

• Table and map view to show locations

  • Technicians add location points on the map and a reference photo using their tablet device

  • Technicians also add asset information from the drop down menu such as action, name message, and direction

• Table to view time for the job

  • Technician add time such as technician(s), vehicle(s), hours worked, minutes worked, and date worked

• Table to view materials for the job

  • Technician add materials and quantity

Locations Details page

• Shows Spatial ID, address, and reference photo of location

• Map view of location

• Can Add Photo of location or change photo of location

• Table view of assets at the location

• Form view to enter asset information

  • Action - Whether the asset will be install, remove, repair, relocate, tree trim, or inspected

  • Asset Name - the name of the asset where action is occurring

    • Not filled out if Action is Inspected or Tree Trim

  • Asset Condition - condition of the asset

    • Not filled out if Action is Install or Tree Trim

  • Direction facing - the cardinal direction the asset is facing for the location

    • Not filled out if Action is Inspected or Tree Trim

Asset List page

• Table view of assets with MUTCD codes, sub category, asset cost, and photo

Reports Signs page

• Top level menu (Work History, Reimbursements)