DTS | Adminstrative Action
When a user has incorrectly entered multiple restocks and attempted to resolve the issue themselves.
Ex.
Transaction 1: incorrect unit cost
Transaction 2: negative unit cost and negative quantity
Resulting in extreme inaccurate unit cost and quantity
Do research of Inventory Item
Step 1 - Check audit log of Inventory Item
Look for the audit log record that was before the accidental restock entry. Take notes on these fields and what values were there.
Example:
Unit Cost -
$799.0000
Previous Unit Cost -
0.0000
Re-stock Unit Cost -
799.0000
Previous Quantity On-Hand -
0
RESTOCK_QUANTITY_TRANSLATOR -
475
Identify which records need to be deleted
Step 2 - Document the Cost History line items and the Transactions
Example:
Remove Cost History:
670
671
Remove Transactions:
47059
47122
Remove Cost History and Transaction line item records
Step 3 - Go to tables "inventory_transaction" and "inventory_item_unit_costs"
Delete Unit Cost records
Delete Transaction records
Correct Inventory Items
Step 4 - Go to "inventory_items" table
Update fields to roll back the Unit Cost and Quantity On-Hand from before the error
Unit Cost -
$799.0000
Previous Unit Cost -
0.0000
Re-stock Unit Cost -
799.0000
Previous Quantity On-Hand -
0
RESTOCK_QUANTITY_TRANSLATOR -
475
Review Unit Cost and Inventory Item Details that all values are matching
Step 5 - Review Inventory Item Details page to see if values have been reverted
Test Restock form (but don't actually submit)
Step 6 - Click "Restock", and add "1" quanity to see if the Unit Costs remains the same as the reverted Unit Cost
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