Residential Parking Permits
Builder Information
Workflow
Network drive: G:\ATD\ATD_GIS\02_ENT_APPLICATIONS\app_RPP_Residential_Parking_Permit_Program\workflow
About the application
The Residential Parking Permit Program (RPP) application has two main URLS:
RPP Staff: https://atd.knack.com/parking#home
Customer/Resident: https://atd.knack.com/parking#rpp/
What RPP Staff have access to
They will have access to the following tabs:
Home
Applications
This page has the "
Backlog Permit Applications
" (this can be removed once the RPP Migration of customers/permit applications/permits has been completed.)
Permits
Transactions
Advanced Search
Am I Eligible?
Look Up
Customers
This page has the columns in a weird order, can be changed after RPP migration is completed. Ask Steve if he has a preference.
This page also has a "
+ Add Customer" button
- this is a quick way for internal staff to enter a new customer and RPP application (for those that submit through the mail or used for rare occurrences)
Addresses
RPP Zones
Reports - this page also includes the "
Survey Results
" from residents that have used the online applicationCashier - separate page for ease of use for Cashier once they get a cashier to help out
Help - guide for RPP Staff only
What customer/residents see
They will have access to the following:
Home - Will see an update message from Parking Enterprise
Am I Eligible? - modal pop-up to see if their residential address is eligible
Get Started - splash page of what you should know before applying, application process outlined to that expectations are set
Help - FAQs about the RPP Program
About the Program - link to RPP external public page:
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