Problem: Signs and Markings needed a way to create work orders based on markings service requests submitted via the 311 app
Solution: Add an area to the Signs & Markings Operations App for Markings | Service Requests and create work orders based on information submitted using 311
Build Information
Object tables used
csr_activities (table of activities the technician submitted for the CSR)
csr_issues (table that tracks issues of CSRs)
csr_flex_notes (table of flex notes the requester submitted for the CSR)
Connections
work_orders_markings (table of markings work orders)
work_orders_markings_jobs (table of jobs used in markings work orders)
work_orders_signs_markings_time_log (table that tracks time worked)
work_orders_signs_markings_comments (table of comments made for work order)
