ROW | Right of Way Portal
Application Overview
About the Application
This application allows ROW staff to manage Traffic Control Plans (TCP Projects), TCP Conflict/Shared Requests (CSWZ Requests), Court Cases (CCM), and Cost of Service Fees (COS)
Key Features
Case Management (TCP/CSWZ Case & Submission Cycle creation and review)
Customer Portal with Organization login
Account Management for Staff
Organization Management & Customer Account Verification (Connect/Reject)
Advanced Search (Cases & Submission Cycles for both TCP & CSWZ)
Reporting for Cases, Submission Cycles, & CCM
Court Case Management (CCM) workflow
Cost of Service Fees workflow (Daily ETL for non-voided fees, Monthly Journal Voucher ID upload)
Task Board (view & manage all assigned work)
Announcements (for Staff & Customers)
Messaging (Staff <> Customers)
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