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ROW | Right of Way Portal

Application Overview

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About the Application

This application allows ROW staff to manage Traffic Control Plans (TCP Projects), TCP Conflict/Shared TCP Requests (Conflict/Shared, or CSWZ [Conflict/Shared Work Zone]), Court Cases (CCM), and Cost of Service Fees (COS)

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Key Features

  • Case Management (TCP and Conflict/Shared Case & Submission Cycle creation and review)

  • Customer Portal with Organization login

  • Account Management for Staff

  • Organization Management & Customer Account Verification (Connect/Reject)

  • Advanced Search (Cases & Submission Cycles for both TCP & Conflict/Shared)

  • Reporting for Cases, Submission Cycles, & CCM

  • Court Case Management (CCM) workflow

  • Cost of Service Fees workflow (Daily ETL for non-voided fees, Monthly Journal Voucher ID upload)

  • Task Board (view & manage all assigned work)

  • Announcements (for Staff & Customers)

  • Messaging (Staff <> Customers)

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