ROW | Right of Way Portal

Application Overview

About the Application

This application allows ROW staff to manage Traffic Control Plans (TCP Projects), TCP Conflict/Shared TCP Requests (Conflict/Shared, or CSWZ [Conflict/Shared Work Zone]), Court Cases (CCM), and Cost of Service Fees (COS)

Key Features

• Case Management (TCP and Conflict/Shared Case & Submission Cycle creation and review)

• Customer Portal with Organization login

• Account Management for Staff

• Organization Management & Customer Account Verification (Connect/Reject)

• Advanced Search (Cases & Submission Cycles for both TCP & Conflict/Shared)

• Reporting for Cases, Submission Cycles, & CCM

• Court Case Management (CCM) workflow

• Cost of Service Fees workflow (Daily ETL for non-voided fees, Monthly Journal Voucher ID upload)

• Task Board (view & manage all assigned work)

• Announcements (for Staff & Customers)

• Messaging (Staff <> Customers)