đź“”
TPW Staff Resources
  • About This Wiki
  • Staff Resources Read-Only
  • General
    • Acronym Lookup
    • Technology Service Requests
    • UKG Timesheets
  • Video, Chat, and Collaboration
    • Microsoft Teams
      • Creating Meetings
      • Joining Meetings
      • Chat
      • Creating Teams
      • Teams Channels
    • Miro
    • Using Box.com to Share Large Files
  • Working Remotely
    • Getting Started (revise this..)
    • Citrix Receiver
      • Connect from Outside the COA Network
      • Connect from Inside the COA Network
    • NetMotion
    • GoToMyPC
    • Working Remotely from a Mac
      • Troubleshooting AnyConnect for macOS Catalina
      • Resetting Your Network Password from a Mac
  • Computer Management
    • Managing your Network Password
    • ANTI-VIRUS for Computers not Connected to the City’s Network
  • Phone Resources
    • Checking Voicemail | Non-COA phone
    • Checking Voicemail | COA phones
    • Masking personal phone number when calling external numbers
    • Display your COA phone number when calling from your cell phone
    • Phone Forwarding (EC500)
    • Phone Forwarding Alternative (Avaya OneX Communicator)
    • Avaya IX Workplace Setup and User Guide for Mobile Phone
    • Voicemail to Email (Avaya Unified Messaging)
  • Power BI
    • Getting Started
    • How-To
      • Access Power BI Premium Workspace
      • Create a new premium workspace in Power BI
      • Connecting to a Dataflow
      • Access On-premise Data Gateway
      • Publish public link for Power BI item
    • Handover Checklist
      • SMD Signs and Markings Performance Measures
    • Power Query and DAX Formulas
      • Calendar Table
      • Calculate Fiscal Year
      • Conditional Format using DAX
      • Percent Complete on Time
  • Solutions Menu
    • Offerings
    • Do you know about MS Forms?
    • Need a Smart form for public intake?
    • What can SharePoint do?
    • So you need a dynamic Report & Dashboard?
    • What we can build in Knack
    • Need a custom solution?
Powered by GitBook
On this page
  • Installation
  • 1. Login
  • 2. Choose your computer.
  • 3. Enter computer password.
  • 4. Log into remote computer.
  • 5. Maximize the window.

Was this helpful?

  1. Working Remotely

GoToMyPC

How to install and use GoToMyPC

Go to my PC is a web-based application used for remote access to a computer. Go to my PC gives you full control over your host desktop computer.

Installation

1. Login

Login to Go to my PC website. Enter your City of Austin email address in the email field.

Forgotten passwords should use the “Forgot your password?” reset link. Password resets are emailed to City of Austin email address.

2. Choose your computer.

There is a list of main categories on the left-hand side of the screen. These items include, “My Computers” “My Account” and “Help”. Select the “My Computers” tab. Choose the “Connect” Button next to your computer name. Only 1 computer will ever be available to connect to.

3. Enter computer password.

You will be prompted for a computer access password. This password is setup by you during the initial Go to my PC setup.

4. Log into remote computer.

Enter your domain username and password at the login screen to complete the login process.

5. Maximize the window.

Once GoToMyPC has been verified by your computer, the main access window will open. You’ll want to click the “Maximize” button in the upper-right to make the window full-screen.

PreviousNetMotionNextWorking Remotely from a Mac

Last updated 6 months ago

Was this helpful?