Reset Your Password Yourself
You may get a prompt while using your computer to alert you that your password is about to expire. Click the message to go to the change password page.
You can also change your password at any time as long as you're logged in to your computer.
Click "Ctrl - Alt - Delete" and a window will pop up. Click "Change a password"
2. Fill out the next screen:
Changing your password remotely
Connected to Citrix to your desktop from a personal PC
Hit control-alt-end to send the control-alt-delete
command to your remote pc
Connected by NetMotion on device
After changing the password
Lock the laptop by hitting control-alt-delete
then click Lock.
After locking, unlock with your new password. (That should force the replication of the password to NetMotion)
Connected by NetMotion and remote into your desktop
Log off your remote desktop first
Change the password on your laptop
Once changed, remote into your desktop and login with your new password.
Password has already expired?
Please contact the CTM Helpdesk or Scott Reedy to reset if not prompted to change at login.
Get Help from CTM
If you've been locked out of your computer, call the CTM help desk at 512-974-4357 and they will provide you with a temporary password. You will be prompted to supply a new password when you log in.