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  • Steps:
  • Accessing your voice mail from HOME or from a NON-COA phone, do the following:
  • Forgot voice password?

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  1. Phone Resources

Checking Voicemail | Non-COA phone

Instructions

For all Avaya phone users.

Assumptions:

  • Your voice mail is on the Avaya Aura Messaging System, (512) 974-9410

  • You know your 5-digit voice mailbox (ex. 4-4079)

  • You know your 6 to 15-digit voice mail password

Steps:

Accessing your voice mail from HOME or from a NON-COA phone, do the following:

  • Dial (512) 974-9410

  • To access your mailbox, press #

  • Enter your 5-digit mailbox extension and then press #

  • Enter your 6 to 15-digit voice mail password and then press #

or

  • Will be prompted to enter voicemail password then press #

  • Listen to the prompts to listen to your voicemail

Forgot voice password?

Call CTM 512-974-4357

  • They will provide you a temporary voicemail password

  • When you try to log into your voicemail, enter the temporary password and press #

  • It will prompt you to change your password (It should be 6 digits in length)

  • Enter new voicemail password

  • Enter your new voicemail password to confirm (Password will be changed)

PreviousANTI-VIRUS for Computers not Connected to the City’s NetworkNextChecking Voicemail | COA phones

Last updated 5 years ago

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