Checking Voicemail | COA phones

Instructions

For all Avaya phone users.

Assumptions:

• Your voice mail is on the Avaya Aura Messaging System, [phone]

• You know your 5-digit voice mailbox (ex. 4-4079)

• You know your 6 to 15-digit voice mail password

Steps:

Accessing your voice mail from YOUR WORK PHONE, do the following:

• Press the MESSAGE button on your work phone or dial x49410

• When prompted for a password, type your password and then press #

Accessing your voice mail from ANOTHER COA WORK PHONE, do the following:

• Dial x49410

• When prompted for a password, do not enter your password plus #, instead just press #

• Enter your 5-digit mailbox extension and then press #

• Enter your 6 to 15-digit voice mail password and then press #

Forgot voicemail password?

Call CTM 512-974-4357

• They will provide you a temporary voicemail password

• When you try to log into your voicemail, enter the temporary password and press #

• It will prompt you to change your password (It should be 6 digits in length)

• Enter new voicemail password

• Enter your new voicemail password to confirm (Password will be changed)

320KB

City of Austin - Voicemail Instructions.pdf

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