Common Terms

Maximo Terms

Term
Definition

Maximo

is an asset and work order management system that helps you track, assets, work efforts and forecast labor and materials.​

EzMaxMobile

is a mobile Maximo platform for field operations for using tablet and smart phones

Start Center

This is the main screen when you log into Maximo and see the various data/work order portlets.

Portlets

Displays the results of a saved query in either a list or chart format

Report

Collection of data from work orders and service requests that support performance measures

Service Request Terms

Term
Definition

311 SR Service Requests (SR)

A citizen generated work request

Flex Notes

This is a component of the Service Request. It's the fields that 311 agents ask citizens about the service problem.

Service Address

Physical street address. This information is used to help crews find the general location of a work order.

Location

A place where assets may be installed or where work may be performed.

Work Log

Comment field to provide a statement of work performed

Work Order Request Terms

Term
Definition

Work Order (WO)

Record used to track the work that is performed

Service Address

Physical street address. This information is used to help crews find the general location of a work order.

Location

A place where assets may be installed or where work may be performed

Asset

A physical piece of equipment or infrastructure that is owned or maintained by the City

Actuals

Area where Labor, Material, Tools associated to a work order are entered as well as how long

and much are used.

Work Log

Comment field to provide a statement of work performed

Failure Reporting

This is used to document the problem, cause and the remedy of the work order

Specifications

This is an area that tracks detailed work related information (ex. How many lane miles was worked on?)

Flex Field 2

This is a field in the specifications used for "transferring" work from one group to another.

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