# How to create a Service Request (SR) record

Recorded step-by-step video, [here](https://www.loom.com/share/505d6a57b8114038bf389161c7a51503)

1. Navigate to the "**Service Requests"** tab
2. Click the **+ New SR** button
3. Enter in the **Source** that the request is coming from
4. Enter in the **Method Received** to include how the request was received
5. Enter in the **Issue Type** the category type of the issue
6. Enter in the **Address** of where the issue is taking place
7. Enter in **Details** if there are important notes or comments about the request
8. Click **Submit**


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