# How to Submit Service Request for Parking Meters

1. Navigate to the *My Assignments tab*
2. Click "**New SR | Meters**" button
3. Enter in the **Issue Type** the category type of the issue
4. Use drop down to select Issue Type:
   * **Meters - Bike Rack Damage:** for bike rack damage service requests
   * **Meters - Graffiti:** for graffiti on parking meter assets
   * **Meters - Damaged Pay Station:** for damage on pay stations
   * **Meters - Permits Materials Issues:** for issues with permit materials (ex. temporary signage, meter bags)
   * \*\*If you encounter a customer who is having Parking Machine issues, please continue to refer them to 311 and submit a Parking Machine Issue\*\*
5. Enter in the **Address** of where the issue is taking place
6. Enter in **Details** if there are important notes or comments about the request
7. Click **Submit**


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