User Management

NEEDS TO BE UPDATED!!

User Management

About User Accounts

In order to create user accounts or modify user permissions, a user must be designated as an Account Administrator. Contact your work group's system administrator for information about account administration.

Signs & Markings users are assigned one of three roles: Viewer, Technician, or Supervisor. The below table summarizes which actions are permitted by each role.

User Role	Create Work Orders	Edit Work Orders	Close Work Orders	Create Jobs	Issue Jobs	Edit Jobs	GIS QA
Viewer	Yes	Yes	No	Yes	No	No	No
Technician	Yes	Yes	No	Yes	No	Yes	No
Supervisor	Yes	Yes	Yes	Yes	Yes	Yes	Yes

Create a New User Account

User role required: Account Administrator

1. Login to the Account Admin page.

2. Click the Add Account button at the top of the page.

3. Complete the New Account form. You will need to select each user role that applies to the account you are creating. Follow the instructions on the form to select the appropriate role for the account:

Selecting user roles when creating an account.

For example, to create a signal technician user, you will select the user roles Asset Editor, Technician | Signs & Markings, and Viewer.

1. Once you have completed the new user form, click Create Account to create the new user account. The user will be sent instructions via e-mail to complete their account registration.

2. As a reminder, any user who is unable to login to their Data Tracker account may use the "Forgot?" password link on the login page to reset their password.

Modify a User Account

User role required: Account Administrator

1. Login to the Account Admin page.

2. Use the search box at the top of the User Accounts table to find the account you wish to modify.

3. Click the Edit Account icon in the right-most column of the User Accounts table.

4. Update the account as needed and click Update Account to save changes. See Create a New User Account for more details about selecting user roles.