PEO | Updating Micro-modal Service Request to Impoundment

  1. Navigate to the New SR | Micro-Modal form

  2. To update or edit an active Service Request

  3. Click My Submitted SRs

  1. Under the My Submitted Service Requests | Created table

  2. Find the Service Request to modify and click the Details icon (far left column)

  3. Fill out the form fields:

  • Select Impound Reason from drop down

    • ADA space/ ramp | ASAP

    • Neighborhoods – On private property | ASAP

    • Travel Lane & Bike Lane | ASAP

    • Broken / Damaged Units | ASAP

    • Completely blocking mobility | ASAP

    • Partially Blocking Mobility | 1 hour

    • Tow Away Zone | 2 hours

    • Fallen / Knocked Over | 2 hours

    • Unauthorized areas | 2 hours

  • Enter in Number of Units to impound (number)

  • A photo can be attached in the Attach Image field

    • Click Choose File

  • Enter additional details in the Note field

  1. Click Submit

After clicking Submit you will be returned to the New SR | Micro-Modal page

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