Submitting an application
1. Navigate to the Portal page, go to Get Started button
2. Review the application requirements, when ready click --> Start Application button at the bottom of the page
3. Fill out the application fields
Use the Application Type drop-down field to select your application type.
New: Never submitted application before
Renewal: Have a current license that is set to expire
4. Use the Type of Device drop-down to select the device you'd like to license.
5. Use the Permit Term drop-down to select the term you'd like to be licensed for
6. Enter the Permit Year, entering a four digit year (ex. 2022)
7. Click the + Create button to continue
Parent Company section
1. Fill out Parent Company fields:
Business Name - Name of the business
Business Structure - Explain the type of business structure
Parent Address - Parent business address
Street Address - Additional address fields
Street Address 2 - Additional address fields
City - City that parent business exists
State - State that parent business exists
Zip - Zip code that parent business exists
Parent Contact Name - Contact Name of parent business
Parent Phone - Phone number of parent business
Parent Email - Email address of parent business
2. Click Save & Continue to Business Information
Business Information section
1. Fill out Business Information fields:
Company Name - Should show your company's name
Business Name/DBA - The business alias, doing business as
Sales Tax Number - Sales tax number issued to your business
Business Structure Type - Select the business structure type that applies to your business
Business Structure Type - Other - if your business structure type is not one of the choices, explain here
Business Address - Business address
Street Address - Additional address fields
Street Address 2 - Additional address fields
City - City that business exists
State - State that business exists
Zip - Zip code that parent business exists
Business Phone - Phone number of business
Business Email - Email address of business
2. Click Save & Continue to Past Performance
Past Performance section
1. Fill out Past Performance fields:
Have you held a permit issued by the City of Austin and/or any adjacent cities or counties that has been revoked?
Has your company been fined or had property impounded by the City of Austin and/or any adjacent cities or counties?
Acknowledgement of Outstanding fees & fines - acknowledgment that you don't have any outstanding fees/fines owned to the City of Austin and/or any other cities or counties.
2. Click Save & Continue to Fleet Information
Fleet Information section
1. Fill out Fleet Information fields:
Fleet Size - How many devices are in your fleet?
Fleet Type - Select the type of device your fleet is
2. Click Save & Continue to Required Attachments
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