> For the complete documentation index, see [llms.txt](https://atd-dts.gitbook.io/shared-mobility-portal/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atd-dts.gitbook.io/shared-mobility-portal/micro-modal-service-requests/peo-or-how-to-submit-new-micro-modal-service-request-form.md).

# PEO | How to submit new Micro-modal Service Request form

#### 1. Navigate to My Assignments

* Open the Parking Enterprise Portal (PEP) and go to the [**My Assignments**](https://atd.knack.com/parking-enterprise#my-assignments/) section

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FCq94DVFnFn3yvttVahn6%2Fimage.png?alt=media&amp;token=2654c554-6a05-4f68-ab5e-ae06e84b9e8a" alt=""><figcaption></figcaption></figure>

#### 2. Initiate a New Service Request

* Click [**+ New SR | Micro-modal**](https://atd.knack.com/smrt#new-micro-modal-sr/) button

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FiS3CZJaGJazMgWdAXGsn%2Fimage.png?alt=media&amp;token=17a31e9f-3a92-4722-88b4-8d5a7ed9e8a9" alt=""><figcaption></figcaption></figure>

* Select **+ New SR | Micro-modal** button

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FqyWPEJLSWuQkdmCPkuZb%2Fimage.png?alt=media&amp;token=9053fb64-1f9a-417d-85b9-25ac352e7ef4" alt=""><figcaption></figcaption></figure>

#### 3. Photo Attachment Required

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FgkCnr4Nn7hmc2APywdOr%2Fimage.png?alt=media&amp;token=5cba4054-0703-4001-b1ff-ff2cf1ac23c4" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
You will see a message appear on the top:

**You MUST attach at least one photo to this service request. Please make sure all photo attachments are correct before submission.**&#x20;
{% endhint %}

#### 4. Add a Photo

* Click on "**+**" icon under **Image** column
* Activate camera to take a photo or select photo gallery to add a photo
* To add more than one photo click the **Add Photo(s)** button on the top left of the page

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FDU9yGkJbTClCPoWYSGCR%2Fimage.png?alt=media&amp;token=f35b0e76-a592-4bc2-8dd6-ff53133cdb99" alt=""><figcaption></figcaption></figure>

#### 5. Submit and Save

* Click **Submit** to proceed
* Click **Save and Continue** to finalize the submission

{% hint style="info" %}
When a photo is added, the **Save and Continue** button will activate
{% endhint %}

#### 6. Complete the Form

Fill out the form fields:

* Add **Address**: Enter the location
* Select **Provider Name:** Choose from the dropdown menu
  * Bird
  * Lime
* Select **Complaint Type:** Choose from the dropdown menu
  * Laying on ground/grass&#x20;
  * Blocking sidewalk/driveway/ADA ramp&#x20;
  * In the street Damaged device&#x20;
  * Device in park area/private property&#x20;
  * Device in water&#x20;
  * Unauthorized area
* Select **Device Type:** Choose from the dropdown menu
  * Stand-up Scooter&#x20;
  * Bicycle&#x20;
  * Moped (street use only)&#x20;
  * Sit-down Scooter
* **Details:** Enter additional details in the Details field

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2FNo9gIdXWC0spGHWuaeaE%2Fimage.png?alt=media&amp;token=d91cb396-f325-4ca1-8358-f1e318e487f2" alt=""><figcaption></figcaption></figure>

#### 7. Final Submission

* Click **Submit** to send the complete service request

#### 8. Confirmation Message

After submission, you will see a confirmation message

<figure><img src="https://3285305486-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH6woofK7mLbt4Icic2Ta%2Fuploads%2Fxe7lmsZByrxZG7vQ4rKl%2Fimage.png?alt=media&amp;token=47f48e8c-c550-4b1e-a200-8843fd79b2f9" alt=""><figcaption></figcaption></figure>

#### 9. Next Steps

* You can choose to create a [**New Micro-modal SR**](https://atd.knack.com/smrt#new-micro-modal-sr/) or return back to [**My Assignments**](https://atd.knack.com/parking-enterprise#my-assignments/)


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