Module | Service Requests

The Micro-mobility Service Request module consists of the following features:

1. New Micro-modal SR form

A form to submit new service request

2. Reports | Service Request

Accessing reports on request volumes and resolution times

3. Advanced Search

Ability for users to find service requests various criteria

Module highlights

• Automated Email Notification

  • Submitting a Micro-mobility Service Request triggers an email notification to service providers

• Photo Management

  • Requesters can upload and manage photos related to their service requests

• Location Mapping

  • The system can map request locations based on the recorded address

• Due Date Setting

  • Due dates can be set based on the severity of the issue

• Account Management

  • Users can manage user accounts through the "Accounts" section