Checking Voicemail | Non-COA phone
Instructions
For all Avaya phone users.
Assumptions:
Your voice mail is on the Avaya Aura Messaging System, (512) 974-9410
You know your 5-digit voice mailbox (ex. 4-4079)
You know your 6 to 15-digit voice mail password
Steps:
Accessing your voice mail from HOME or from a NON-COA phone, do the following:
Dial (512) 974-9410
To access your mailbox, press #
Enter your 5-digit mailbox extension and then press #
Enter your 6 to 15-digit voice mail password and then press #
or
Will be prompted to enter voicemail password then press #
Listen to the prompts to listen to your voicemail
Forgot voice password?
Call CTM 512-974-4357
They will provide you a temporary voicemail password
When you try to log into your voicemail, enter the temporary password and press #
It will prompt you to change your password (It should be 6 digits in length)
Enter new voicemail password
Enter your new voicemail password to confirm (Password will be changed)
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