Application Management
We have an Application Inventory that we manage on our DTS Portal. This inventory list will show the various applications that our department uses and that we manage.
Some of the main functions our team does is:
Software Support
O365 (ex. SharePoint, Teams, Forms, Planner, Lists, etc..)
Socrata Open Data Portal
Solution Architecture and Configuration
Knack, AMANDA, Fulcrum
Hardware Support
AirWatch - Tablet Management
Data Management
Database design, creation, maintenance
Business Intelligence (BI)
Power BI
CliqSense
Tableau
Service Desk
DTS Request forms - triage
Wiki
Slack Channel
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