# User management

## Roles and permissions

* **Viewer** - view all projects
* **Editor** - view and edit all projects, create projects,&#x20;
* **Admin** - view and edit all projects, create projects, view users, add and edit users

## Create a new user account

1. Log in as an admin, and navigate to [*Staff > Add staff*](https://mobility.austin.gov/moped/staff/new)*.*&#x20;
2. Check to make sure that the requester does not already have an account created. If they do, send welcome email as a reminder on how to log in and troubleshoot access issue with requester if needed.
3. Fill out *First Name*, *Last Name*, *Title*, and *Email*. Email must be all lowercase.&#x20;
4. Follow the "Moped password formula" instructions in 1Password to generate a password.\*&#x20;
5. Select a workgroup. Reference GH issue or Outlook contact info for workgroup information.
6. Select "Editor" as *Role* and leave *Moped User Group (MUG) Member* as "No".&#x20;
7. Click the *Save* button. You will be returned to the [*Staff*](https://mobility.austin.gov/moped/staff) page.&#x20;
8. Send the user a welcome email based on [this template](https://docs.google.com/document/d/1hpBIx41mttSF6-XgeFuxnJPsK7dfpok97O08oytThnc/edit#heading=h.lp0wibageq72).&#x20;

*\*Please don't reuse passwords or save new ones in 1Password!* 😉

## Inactivate a user

To inactivate a user, click the red "Inactivate user" button on their account page. This will:

* Remove their Cognito account and wipe their password so they can't log in by either of those means.
* Prevent their name from appearing as an option in the "Team" table.
* Prevent their name from appearing on the *Staff* page by default.&#x20;

The user's existing projects, comments, and edits will be preserved.&#x20;

## Reactivate a user

To reactivate a user's account, click the "Show Inactive Accounts" toggle on the [*Staff*](https://mobility.austin.gov/moped/staff) page. Click the pencil to the left of the user's name.&#x20;

1. Follow the "Moped password formula" instructions in 1Password to generate a password and fill that in.&#x20;
2. Click the green "Activate user" button.&#x20;

*\*Please don't reuse passwords or save new ones in 1Password!* 😉
