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User reviews Shared Mobility website and resources
User submits an Expression of Interest
Reviewer reviews and talks to interested provider
If eligible to apply:
Reviewer creates account for user and provider record
Email sent to provider to login
Provider logs into account
Review Shared Mobility Portal page, Get Started
Fills out Application - In "Not Submitted" status
Reviewer get email to review application - now in "Needs Review" status
Starts review process
Review attachments
Provider receives email to make correction on application (ex. re-upload documents)
Provider re-uploads document
Confirms "Action Complete"
Reviewer get email to review application - now in "In Progress - Complete Action" status
Provider receives email to upload final submission documents (ex. bond and insurance documents)
Provider uploads documents
Reviewer get email to review application - now in "Pending Approval - Complete Action" status
Changes statuses
Makes comments
Reviewer needs to add permits to Provider page so that permit areas will show up on Approval letter
Once complete
Change status to "Approve" status
Submits application
Emails provider for corrections
Change status to "In Progress - Pending Action" status
Emails provider for final document submission (bond & insurance)
Change status to "Pending Approval - Pending Action" status
Emails provider on how to make payment
Change status to "Pending Approval - Pending Payment" status
Clicks Approve button
Fills out pertinent information for building Approval letter