The Data & Technology Services team at Austin Transportation and Public Works applies user-centered design, agile software delivery, and progressive civic tech values to build impactful solutions with Austin’s mobility planners, engineers, technicians, and staff.

Our Mission

We leverage high-quality data and modern technologies to empower Austin Transportation staff to improve operations, make data-informed decisions, and deliver excellent mobility services to the Austin community. We solve real problems for real people.

Our Values

The principles that guide us as we carry out our work

Embrace change

Business needs change; technologies evolve. We welcome new challenges and improve by adapting to and embracing change. We are stubborn about our goals but flexible in our methods.

Users first and always

We build only what people need, nothing more. User needs are the driver for all decisions. We build with our users, keeping them involved in our process through ideation, sprint reviews, demos, and usability testing.

Empower great people

Our work empowers civil servants to discover and cultivate new skills. We aim to provide opportunities for personal and professional growth and to empower the public to engage with their government through open information and collaboration.

Default to open

The residents of Austin are at the top of our org chart. We share everything we do so that we can collaborate with the public and receive critical feedback. Before restricting access to a line of code, a dataset, a design brief, or an app, we ask, “Why?”

Nurture, include, and grow together

Delivering great tech cannot come at the cost of our wellbeing. We commit to building a safe and inclusive workplace by looking out for each other, listening to each other, and advocating for each other.

8700 Cameron Road

Aka "8700", "Cameron"

Data & Technology Services is located at Transportation Public Works' Cameron Road location. Our offices are in 8700 Cameron Road, alongside Arterial Management offices and the Mobility Management Center.

Ben White

We have an area at Ben White for DTS Staff. Ask your supervisor before attempting to work from that location.

DTS Hoteling

• Ben White

• Permitting and Development Center (Public Spaces)

Nearby Lunch Options

Wifi

Cameron Road: coa-atd-secure-wifi — password in 1password

VPN & Remote Access

You need to be on the City of Austin internal network to access various resources such as shared network drives, the HR Portal, the original CitySpace, and many City of Austin Sharepoint sites.

• Cisco AnyConnect VPN is the client we use to remotely connect to the City network from a Mac.

Use of Personal Devices on the City Network

If you use your personal computer for work at the any CoA office be advised that you should never directly connect to the CoA Ethernet network. You can connect to the CoA internal network via VPN when necessary. CTM runs occasional security scans for devices that shouldn't be on the network and if they discover your personal computer, they reserve the right to take your computer, run scans, and review files.

DTS Google Drive

Using Google within these parameters ensures we can fulfill PIRs, follow records-retention policies, and maintain access to employees' work when they leave the City.

To prevent the proliferation of different versions of multi-editor documents, all collaborative documents are stored in a single location:

Windows-only File Types

Everything Else

Other documents can be stored in Google Drive or our G drive, whichever is most practical for the team and customer.

How to Connect to Network Drives on a Mac

• H drive: smb://coacd.org/home/PWDhome/[your username]

• G drive: smb://coacd.org/dfs/ATD