This form is submitted to the Communication and Technology Management Department.
This link will take you to a login page. Sign in with your COACD credentials (city email address and the password you use to login to the COACD network).
Click on Service Catalog.
This will take you to a list of forms. If you are not sure which form to select or none of the forms address your need, select the Service Desk IT Support Form.
If you know which group in CTM should be assigned this ticket, you can mention that in the Description part of the form.
After submitting this form, you should get a confirmation that you filled out this form in your email.