Navigate to the New SR | Micro-Modal form
To update or edit an active Service Request
Click My Submitted SRs
Under the My Submitted Service Requests | Created table
Find the Service Request to modify and click the Details icon (far left column)
Fill out the form fields:
Select Impound Reason from drop down
ADA space/ ramp | ASAP
Neighborhoods – On private property | ASAP
Travel Lane & Bike Lane | ASAP
Broken / Damaged Units | ASAP
Completely blocking mobility | ASAP
Partially Blocking Mobility | 1 hour
Tow Away Zone | 2 hours
Fallen / Knocked Over | 2 hours
Unauthorized areas | 2 hours
Enter in Number of Units to impound (number)
A photo can be attached in the Attach Image field
Click Choose File
Enter additional details in the Note field
Click Submit
After clicking Submit you will be returned to the New SR | Micro-Modal page