Navigate to the New SR | Micro-Modal form
To update or edit an active Service Request
Click My Submitted SRs
Under the My Submitted Service Requests | Created table
Find the Service Request to modify and click the Details icon (far left column)
Fill out the form fields:
Select Impound Reason from drop down
ADA space/ ramp | ASAP
Neighborhoods – On private property | ASAP
Click Submit
After clicking Submit you will be returned to the page
Broken / Damaged Units | ASAP
Completely blocking mobility | ASAP
Partially Blocking Mobility | 1 hour
Tow Away Zone | 2 hours
Fallen / Knocked Over | 2 hours
Unauthorized areas | 2 hours
Enter in Number of Units to impound (number)
A photo can be attached in the Attach Image field
Click Choose File
Enter additional details in the Note field

