Use your credentials to log in
Go to the "Account Details" tab
Click on "My Service Requests" to view all Service Requests assigned to your account.
This page is specifically designed for providers and displays the status of Service Requests in three categories:
New: Recently submitted Service Requests that have not yet been addressed
In Progress: Service Requests currently being worked on. The status changes to "In Progress" when an activity, such as "Investigate Site," has been added
Close (Resolved): Service Requests that have been completed. The status changes to "Closed (Resolved)" when activities like "Close Issue (Resolved)" or "Impound Device" have been recorded.